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“Lawson Learning is the opposite of everything you hated about school. It's not boring — because it gives you the know-how you need. It's not slow — because it's focused on delivering information quickly. It doesn't take forever — because it's delivered in a variety of formats so you can learn at your own pace.” |
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Welcome to SimplySmarter, a monthly e-bulletin from Lawson Learning. With autumn comes a change of pace and new demands that keep us on task up until the holiday season. Lawson Learning can help prepare your team for changing realities and new demands by providing the training tracks you need to master new applications, carry out enhancements, or apply upgrades. In this issue you'll find important information on the new Lawson Learning Management System and more on Lawson CUE Power Training. |
Take a look at the PDF files below for a listing of over 100 training courses to help you meet new challenges this fall and winter. Find course titles, times, and locations for classes during October, November, and December.
- Lawson M3 Learning Labs: Customer Training Schedule (PDF)
- Lawson S3 Learning Labs: Customer Training Schedule (PDF)
- Online Learning Library: Interactive Webcasts (PDF)
- VLabs: Virtual Learning Labs (PDF)
To register go to http://support.lawson.com, log in, click “Training,” and then click the “Access Training” link.
Need help finding a class? If you have specialized learning needs or are looking for a course not included in these schedules, give us a call at 1-888-449-8931 or click here to send us an e-mail.
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I'm planning to attend CUE '08. Are you offering any training specials this year? |
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After the overwhelming success of Power Training at CUE '07, Lawson Learning is giving even more value to customers attending CUE by again offering Lawson Learning Power Training. Last year over 70 customers registered for Power Training sessions — many rated the classes "excellent" and 98% said they would recommend this learning venue to others. Consider these opportunities for savings during Lawson CUE '08:
This year, you can also sign up for CUE '08 exclusives. The courses listed below will be offered ONLY at Lawson CUE '08 as part of our Power Training Program.
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If you have a problem that's looking for a solution, send us an e-mail. We'll get back to you promptly, and consider featuring your question in a future issue of SimplySmarter.
If you haven't visited the Lawson Learning Web site on Lawson.com recently, now is the time to check it out. We're updating and redesigning the site to make it even easier for you to find the information you need. We've added more descriptions of our products and services, contact information to help you locate the right people for training details, and links directly to courses so you can sign up. You know what you're looking for. Now it'll be even easier to find it! Click here for a sneak preview of a few sample pages from the new Lawson Learning Web site.
First Wednesday webinars provide updated information on Lawson Learning Accelerator, and are scheduled through
December. During this fall, we'll continue exploring the whole range of supporting products and services that make
up the Learning Accelerator suite. Learning Accelerator offers a full range of complementary offerings that help you
get even more out of Lawson Learning. Global Market Manager Larry Marty leads these brief and informative webinars.
View the First Wednesday schedule and register.
Lawson is providing even more learning opportunities to our M3 customers, especially since the launch of the new M3 system foundation. Read more about expanded M3 7.1 learning opportunities, and get information on how to register for onsite or online courses by clicking through to the attached PDF: M3 7.1 Learning Solutions
SimplySmarter met with the Lawson Learning Operations team to learn more about the new Lawson Learning Management System. Four enthusiastic individuals took turns (and interrupted each other) in answering our questions.
SimplySmarter: What is the Learning Operations team, and what do you do?
Adam Palmer (Manager of Lawson Learning Operations): It’s quite focused, we’re facilitators. We support every Lawson Learning activity, that is, all training on Lawson products for customers, business partners, and employees. Our courses provide the know-how these groups need to be able to implement and use Lawson applications and technology products.
SimplySmarter: How do you do that?
Adam: With the Lawson Learning Management System. It is how our customers access all our courses. And we are
implementing a new version this fall.
SimplySmarter: So what do you like best about the new Lawson Learning Management System?
Jeremy Ward (Lawson Learning Registrar): I think the best thing about it is the easy navigation and drill-down capabilities. Customers can quickly find the courses they’re interested in and that give them the most value.
Victoria Helseth (Lawson Learning Market Manager – Americas) The new Lawson Learning Management System gives us better visibility into which courses our customers choose most often, and which locations they are drawn to. This helps us plan, so we can put more resources toward what our customers need.
Adam: And Lawson Learning Management System means that we can give customers a complete learning solution with unique features, such as custom News Pages where you can see guidelines and learning news just for your organization.
SimplySmarter: Can you tell us what customers will notice most about the new Lawson Learning Management System?
Denise Peterson (Senior Operations Specialist): Well, first of all, the clean interface will shock them – in a good way! The new look puts information at their fingertips. In fact, right on the first page they’ll find a customized view of their training activities.
Jeremy And the search function is improved. You can use wild cards and you don’t even need to enter full search terms.
Adam: Yes, it will be easier for customers to find training, because of the new and simpler navigation functionality.
SimplySmarter: So what have you kept from the old version?
Adam: One thing that won’t change is our customers’ user ID and password. This stays the same as their current active support.lawson.com signon. And all their training history will still be there if they have a single ID. However, if someone has multiple IDs the history will be stored in more than one location.
SimplySmarter: Will it be hard to learn the new Lawson Learning Management System?
Jennifer Damsgaard (Operations Specialist): Well, there is some new functionality and new screens to navigate. But each time a user uses the system, they’ll learn a little more. We’ll supply online simulations using the Lawson Learning Accelerator to guide new users, and we’re ready with phone support and training just so you’ll keep moving forward in learning the system.
Denise: Throughout the launch we plan to stay in touch with all current Learning customers. And we’ll provide links to training and online tours in SimplySmarter.
SimplySmarter: OK, so when will the new Lawson Learning Management System be launched?
Victoria: Go live is October 22 for the Lawson M3 and Lawson S3 product lines in the Americas. Then we’ll begin to plan our rollout to other regions around the world.
SimplySmarter: This all sounds great! Can customers purchase the new management system to use with courses they develop in-house?
Denise Peterson: Actually Lawson Learning Management System is not a software product and we don’t sell it. It’s really an application called SumTotal that we have purchased. It helps us deliver, schedule, and track just the courses that Lawson Learning has developed and published for our customers.
SimplySmarter: Thank you. Who should people call for more information?
Adam: Call us!
You can reach the Lawson Learning Operations team at 1-888-449-8931 or email us at
lawsonlearning@lawson.com.
© Lawson 2007