Welcome to the first issue of SimplySmarter, a new e-mail bulletin from Lawson Learning. Each month you can look forward to getting a variety of important information, including updated course schedules, success stories from our customers, tips and hints for how to get more out of your learning solutions, and much more. The name says it all. This bulletin is our way of helping you get simply smarter.

Topics

Upcoming Classes

Learning Accelerator – Full Speed Ahead

Mark Your Calendar for Lawson CUE '08

Lawson Business Intelligence Training
for Lawson M3 and S3

New Online Learning Courses

User Group News

Instructor Profile: Glen Rexing

Contact Us

We have answers. Let us know how we can help.
Call Lawson Learning at 1-888-449-8931 or send an
e-mail to the contacts below.

 

Products & Services

Contact

Learning Accelerator

Larry Marty

Course recommendations, schedules for new and upgrading customers

Victoria Helseth

Online Learning Library (formerly WBTL)

Patrick Berger

Business Partners

Myrna Schmitt

Registration, general questions

LawsonLearning

Tips and Hints

Q: I can easily log in to http://support.lawson.com, but I can't access Lawson Learning. What
    should I do?

A: There are three easy steps to follow if you have login issues.

1. Check with your Security Administrator to verify your ID has been assigned the role of either
    "end user" or "training user."

    If you need to find out who your Security Administrator is, log in to http://support.lawson.com,
    click "My Profile," then "My Security Administrator."

2. Ask the Security Administrator to reset your password.

3. Send an e-mail to Lawson Learning at lawsonlearning@lawson.com or call 1-888-449-8931
    and include your name, user ID, organization, and phone number.

If you have a hint to share — or would like a tip to help solve a problem you're facing — let us know and we'll send you an answer and consider it for a future issue.



Our July to September class schedules include dozens of courses at locations across the country. These handy PDFs make planning easier. Download yours today.

To register go to http://support.lawson.com, log in, and click “Training.”

Need help finding a class? If you have specialized learning needs or are looking for a course not included in these schedules, give us a call at 1-888-449-8931 or send an e-mail to lawsonlearning@lawson.com.


Lawson Learning Accelerator – Full Speed Ahead

We need to train our Lawson users, fast. What can Lawson offer us?

We've got the perfect solution: Lawson Learning Accelerator.

If you have users in your organization who need to get up to speed on Lawson fast, you've got a lot in common with customers around the globe who are ramping up with Learning Accelerator. This new product is fast becoming the training and documentation tool of choice for Lawson customers.

Lawson has always offered training and documentation for our products, but until now customers weren't able to personalize it to the needs of their organization. With Learning Accelerator you can create customized, role-based simulations using your own Lawson configuration and your own business data.

If you wanted to create custom training and documentation, it used to be very time consuming and expensive. But today you can capture a business process in real time and use it to quickly design hands-on exercises, create documentation, and develop knowledge assessments. "Customers can use the tool while testing configuration and set up during implementation or upgrades, or even after an implementation to create training for new employees," says Larry Marty, Global Product Owner for Learning Accelerator.

A big benefit of Learning Accelerator is that you can use one simulation-capture (authoring) session to create a mixture of content, allowing your users read, hear, and see the business process in context of their specific job. This content mix allows you to provide training for a variety of learning styles, giving each end user the experience they need to be successful.

To find out how Learning Accelerator can improve your end-user training, click here to sign up for one of our ongoing WebEx presentations or listen to the recorded sessions. Or for immediate action, send an e-mail to lawsonlearning@lawson.com and we’ll help you jump start your end user training with Learning Accelerator.

If you have a problem that's looking for a solution, send us an e-mail. We'll get back to you promptly, and consider featuring your question in a future issue of SimplySmarter.



First Wednesday Webinars

Starting August 1, Lawson Learning will host a series of first-Wednesday-of-the month webinars showcasing our new learning solution, Lawson Learning Accelerator. Join us at 10 A.M. CDT on August 1, when Senior Global Market Manager, Larry Marty, will discuss and demo this revolutionary product. To review schedule dates and times and register, visit www.lawson.com/LA_Wednesdays.
P.S. We're jumpstarting the series on Wednesday, July 11, at 10 A.M. CDT (second Wednesday of July due to the holiday).

Mark Your Calendars for Lawson CUE '08

Lawson Learning is looking forward to another great CUE in 2008! Continuing our tradition of excellent education, we plan to offer multiple Power Training sessions on Saturday, March 15, Sunday, March 16, and Monday, March 17 before CUE '08 officially begins.

Although we have not finalized the complete list yet, we have selected the following courses. Watch for more details in future issues of SimplySmarter.

* Special CUE Value! The classes below marked with an asterisk (*) will take place over three days instead of the usual four.

  • LSF 9.0 Administration for Migration from Environment 8.0.3
  • Lawson Security Administration, 9.0*
  • Build ProcessFlow Custom Solutions, 9.0*
  • Implement Lawson Budgeting and Planning, 9.0*

Lawson Business Intelligence Training for Lawson M3 and S3

A new global learning strategy was recently launched for Lawson Business Intelligence. With input from key stakeholders and product experts we've created a foundational course for Reporting Services, Framework Services, and Smart Notifications, reducing your classroom time from 9 days to 5 days.

The class, called Lawson Business Intelligence Foundations, was first offered in St. Paul this spring and is scheduled again for July 23-27 and September 10-14. The course is applicable to both Lawson S3 and M3 customers. Other training additions include:

  • A self-study course now available online for Scorecard titled Lawson Scorecard Basics (SCRCRDBAS)
  • A Learning Lab now available for Business Performance Warehouse (BUSPERFWHSE)
  • A technical Learning Lab available later this year for Lawson Business Intelligence Administration

Contact lawsonlearning@lawson.com for more information.

New Classes Added to Online Learning Library

Because we know how important it is for your training to be up-to-date, Lawson Learning added over 40 new courses with completely fresh content to our Online Learning Library over the past 12 months. We developed a selection of both Interactive Webcasts and self-study courses delivered online, referred to as On-Demand courses. Download the list of new courses. New Online Learning Courses added since June 2006 (PDF)

Lawson Learning – at a User Group Meeting Near You!

Lawson Learning is becoming an increasingly important part of Lawson User Group meetings across the U.S. Lawson users really appreciate getting up-to-date information about our learning solutions and have taken advantage of the opportunity to get high-quality training.

This spring we piloted our first four-hour hands-on training at the Northeast Regional User Group (NELUG). The topic was Using WebSphere Application Server with Lawson System Foundation 9.0. It was a great success!

Looking ahead, we’re ready to provide this training session for you, or many of the hands-on academies we offered at Lawson CUE 2007. Contact your User Group if you’d like Lawson Learning to provide a hands-on training session for your group. To locate your User Group go to http://support.lawson.com > User Groups and select your region.


Instructor Profile – Glen Rexing, a Teacher at Heart

Glen Rexing started his career with Lawson over eight years ago, working first as a lead financial consultant and later as lead security consultant for several large implementations. Training has always been a part of his role at Lawson, now it's his main focus. In December 2006, Glen brought his in-depth application and technical knowledge to Lawson Learning. He currently teaches key technology courses to our Lawson S3 customers, including Lawson System Foundation administration and security courses.

Before joining Lawson, Glen worked as a software engineer and business analyst at another prominent software company. In addition, he has years within the financial and accounting industries in a variety of positions. Glen holds two bachelor degrees from the University of Illinois, a B.S. in Economics and a B.A. in Management.

"I always thought I would be a teacher, even in college," says Glen. He currently teaches key technology courses, including Lawson Security Administration 9.0, and a new class geared to customers who have experience with the Lawson 8.03 release and need help making the transition to the new Lawson 9 technology and applications release. "What I like most about training," Glen explains, "is the fact that I can have an effect on so many people. As a consultant I was able to make a difference for only one or two clients each week. As a teacher, I can have an audience of 10 different clients for each class."

"I also enjoy knowing what customers need to do their jobs," he continued. "Having been on the other side, I can come in and structure a course using real world examples. That has made it a lot of fun."

Glen believes that quality training is the foundation for success in any implementation, upgrade, or migration. He says, "With knowledge comes understanding, which translates into correct decisions and execution. I strive for the perfect mix of product knowledge transfer and applied real world implementation examples/experiences."