Tips and Hints
Q: Why do I get a message saying “registration blocked” when I try to launch an OnDemand course that I’ve already accessed before?
A: If you receive a “registration blocked” message, it means you have already registered and paid for the
course in question. It also means you launched the course and indicated you were finished when exiting.
Once you have registered for an OnDemand course through the Lawson Learning Management System
(LLMS), you can take that course as many times as you wish — even if you selected the “completed training”
option when exiting the course. There’s no need to sign up again. You will have access to these courses for
12 months from the date you first registered.
You can access the course through your “Active Training List” under “Current Registrations” on the Lawson
Learning home page, or by navigating to your “Completed Registrations” list and launching it from there.
To access OnDemand courses you have completed, follow the steps below. Also, see the attached PDF file with screen shots for more detail.
- Select the “More” link from the home page of the LLMS. You must have at least one current registration for
this link to appear.
- The ‘More’ link will take you to your “Training Schedule” page where you can view and manage active and
past training.
- Use the “View” drop-down box on the right hand side of the page to go to “Completed Registrations.” You will
be able to view all the OnDemand courses you have completed and start them again whenever you would
like. No additional charges will apply.
If you still have questions or need more detail, send an e-mail to Lawson Learning at lawsonlearning@lawson.com. |
| If you have a hint to share — or would like a tip to help solve a problem you're facing — let us know and we'll send you an answer and consider it for a future issue. |
DID YOU KNOW?
Course schedules are
subject to change. Please
confirm class times and
dates by visiting us online at
http://support.lawson.com. |
Download the May through July 2008 schedules below and get ready for
summer training. Choose from instructor-led classroom sessions, training
on demand, or learning from anywhere with our interactive webcasts
and vLabs.
To register for courses go to http://support.lawson.com, log in, click “Training,” and then click the “Access Training” link.
Remember to update your e-mail address to make sure you receive course confirmations promptly. Simply
log-in to support.lawson.com, click the “My Profile” button in the blue toolbar at the top of your screen, select the
“Update My Profile” link, and correct as needed.
Need help finding a class? If you have specialized learning needs or are looking for a course not included in these schedules, give us a call at 1-888-449-8931 or click here to send us an e-mail.
Free Lawson Learning Accelerator Webinars
Imagine being able to train everyone on essential applications quickly and easily — and replace tedious modules
with engaging role-based training simulations. Tune in to our webinars every second Wednesday at 10:00 a.m. Central Time
and learn how Lawson Learning Accelerator can help you put Lawson and non-Lawson application training into
overdrive for exciting results. Learn more and sign up today at www.lawson.com/LA_Wednesdays.
Power Training Wrap-up
Talk about success! We had twice as many customers sign up for Power Training at CUE this year, and an
overwhelming majority (89%) gave their session rave reviews. We offered 12 different courses, and it’s obvious
by the numbers that these short, intensive training sessions have great appeal. We hope you take advantage of
this excellent learning opportunity next spring. In the meantime, stay tuned for news about two Power Training
courses we plan to offer as part of our regular schedule in the coming months.
A Change for the Better: Lawson Security Administration, 9.0
We recently renamed three of our virtual learning labs to make it easier for customers to find the content they need.
The Lawson Security Administration, 9.0 vLabs (for Human Capital Management, Enterprise Financial Management,
and Supply Chain Management) are now called: Lawson Security, 9.0, Advanced Rule Writing for Enterprise
Financial Management; Lawson Security, 9.0, Advanced Rule Writing for Human Capital Management; and
Lawson Security, 9.0, Advanced Rule Writing for Supply Chain Management. The content remains the same.
Check out the vLab schedule for full course descriptions.
Lawson Learning Accelerator Spells Success for Illinois School District
Lawson Learning recently completed video profiles of two Lawson Learning Accelerator customers that had their
debut at CUE 2008. This article spotlights our conversation with several staff members from the Community Unit
School District 300 in Carpentersville, Illinois. Watch the video.
The Carpentersville School District, located in the far northwest suburbs of Chicago, serves a diverse population
living in 15 villages and cities spread across three counties. When the district began searching for a new educational
software solution to improve information quality and reduce administrative costs, a nationwide bid produced Lawson. “When we launched three years ago, we immediately found that training was wonderful,” says Dr. Cheryl Crates,
chief financial officer.
But, after adding two schools in one year — and dealing with new staff and shifting roles — retraining issues started
to surface. To address the training needs of over 2,500 staff members and 20,000 students, the district looked for a
product that would handle both knowledge and skills learning.
“We reviewed a variety of products and chose Lawson Learning Accelerator for many reasons,” explains Chief
Technology Officer Eric Willard. “One is that it comes from a lineage of quality. It's technologically sound. It fits our
infrastructure, and what we're trying to do technically.”
Due to its size, the district faces constant retraining issues. “That’s where Learning Accelerator came in,” says
Dr. Crates. “It allowed us to train with online screen captures and develop modules for each of our basic areas of
oversight, including HR, payroll, accounts payable, accounts receivable, and purchasing.”
Ross King, systems analyst for the district, says “One of the nice things about Learning Accelerator is that it allows
people to go through training programs whenever they want from their desks. Plus, it’s an excellent product because
it works with any system,” he says. “You don't have to have Lawson. You can use it with a student system or your
finance system — however you choose.”
“Learning Accelerator is a Lawson add-on product, but it isn't a Lawson-only product,” adds Dr. Crates. “The
functionality of Learning Accelerator is going to start first with our business office products with Lawson. But then
it can blossom out to our student and teacher training for their software as well.”
The district is looking forward to a long partnership with Lawson as the company continues to maintain, enhance,
and develop Learning Accelerator. “You not only need the product, but you need the company behind it,” says Eric Willard. “We do know that change is a constant. And as technology changes, with a company like Lawson behind Learning
Accelerator, the product will continue to change to meet our needs.”
Watch the Carpentersville School District Customer Video Profile.
This e-mail was sent by Lawson Learning, a division of Lawson
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